Contact Us

Welcome to our help centre. 95% of our customers find what they need on our helpdesk so the quickest way to get help is to find your query below.

Please note our office hours are:

Monday - Friday 9-5pm
Saturday - Sunday closed

If your query relates to a ticket or booking outside of these hours then please contact the event organiser or venue directly.

Bought a ticket - have a question?
Made a booking - have a question?
Need help planning a party?
Collins customer - Help centre Open the Collins customer - Help centre
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Work with us - Events, restaurants, bars, pubs and venues
Media, marketing and PR - have a question?

If you have any media or PR queries please fill out our form and we’ll get back to you:

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